Terms of Use

Effective date: September 24, 2026

These Terms of Use ("Terms") are a legal agreement between you and Elevate Media, LLC ("Elevate," "we," "us," or "our"). They govern your use of elevatemastermind.net, the application process, the member portal, and the Elevate Mastermind program, including virtual meetings, retreats, and events (together, the "Services"). By using the Services, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Services.

Section 20 contains a binding arbitration agreement and class action waiver that affect how disputes are resolved. Please read it carefully.

1. Eligibility

You must be at least 18 years old and able to form a binding contract to use the Services. If you use the Services on behalf of a business, you represent that you are authorized to accept these Terms for that business, and "you" includes that business.

2. The Services and membership

Elevate Mastermind is a peer group for business owners that meets virtually and in person. Membership, pricing, meeting schedules, and program details may be described in a separate membership agreement, order form, invoice, or written offer (a "Membership Agreement"). If a Membership Agreement conflicts with these Terms, the Membership Agreement controls for that conflict. We may change, add, or discontinue any part of the Services at any time.

3. Applications

Submitting an application does not guarantee acceptance. We review applications and decide on membership at our sole discretion, including based on group fit and availability, and we are not required to explain our decisions. You agree that the information you provide in your application is accurate and complete.

4. Accounts

Member accounts are created by invitation. You agree to keep your login information accurate and confidential, not to share your account with anyone, and to notify us promptly at support@theelevatemastermind.com if you suspect unauthorized use. You are responsible for all activity under your account. We may suspend or close accounts at our discretion, including when membership ends.

5. Confidentiality of the group

The value of Elevate depends on members speaking openly. As a member or guest, you agree that:

• What members share in meetings, retreats, the member portal, and related communications, including business, financial, and personal information, is confidential. You will not disclose it to anyone outside the group or use it for any purpose other than participating in Elevate, unless the member who shared it gives permission.
• You will use the member directory and other members' contact details only for purposes related to the group, and not for unsolicited sales pitches, mass messages, recruiting, or adding people to mailing lists without their consent.
• You will not record, photograph, screenshot, or transcribe meetings or member discussions without the consent of the participants, except for recordings made or authorized by Elevate.

These obligations continue after your membership ends. Information that is already public, or that you independently knew or developed, is not confidential under this section.

6. Member content

You may post or share content in the Services, such as posts, comments, files, and profile information ("Member Content"). You keep ownership of your Member Content. You grant Elevate a non-exclusive, worldwide, royalty-free license to host, store, display, reproduce, and distribute your Member Content as needed to operate and improve the Services. You are responsible for your Member Content and confirm that you have the rights to share it and that it does not violate these Terms or any law. We may remove any Member Content at any time for any reason.

7. Acceptable use

You agree not to:

• break any law, or infringe or violate anyone else's rights, including intellectual property and privacy rights;
• harass, threaten, demean, or discriminate against any member, facilitator, or staff member;
• post content that is unlawful, defamatory, obscene, misleading, or spam;
• access accounts, data, or areas of the Services you are not authorized to access, or try to bypass security measures;
• upload viruses or harmful code, or interfere with the operation of the Services;
• scrape, crawl, or copy the Services or member information using automated means; or
• use the Services to build a competing product or group, or to solicit members for another program.

8. No professional advice; no guaranteed results

The Services are for educational and informational purposes. Discussions, facilitation, resources, and member input are not legal, tax, accounting, financial, investment, medical, or other professional advice, and no professional relationship is created by your use of the Services. Opinions shared by members and guests are their own. You are solely responsible for your business decisions and should consult qualified professionals before acting. We do not guarantee any particular business, financial, or personal result.

9. Retreats, travel, and events

• Assumption of risk. Retreats and events may include travel and physical or outdoor activities, such as hiking, water activities, and other adventures, which carry inherent risks of injury, illness, property loss, and death. Participation is voluntary. You are responsible for deciding whether an activity is appropriate for your health and abilities, and you knowingly assume all risks of participating.
• Release. To the fullest extent permitted by law, you release Elevate and its owners, members, managers, employees, facilitators, and agents from any claims, damages, and losses arising from your travel to, attendance at, or participation in retreats, events, and activities, except to the extent caused by our gross negligence or willful misconduct. We may also ask you to sign a separate waiver for certain activities.
• Third-party providers. Venues, hotels, airlines, guides, and activity providers are independent third parties. We are not responsible for their acts, omissions, or services.
• Conduct and changes. You agree to follow event rules and the instructions of facilitators and providers. We may change itineraries, locations, or dates, or cancel events, including for weather, safety, or other circumstances beyond our control.
• Photos and recordings. You consent to being photographed, filmed, and recorded at meetings and events, and you grant Elevate a perpetual, royalty-free license to use your name, image, likeness, and voice as captured in those materials in the member portal and in our marketing, without compensation. You can ask us not to feature you by letting a facilitator know or emailing us, and we will make reasonable efforts to honor that request going forward.

10. Fees and payments

Membership, retreat, and event fees, billing schedules, and cancellation terms are set out in your Membership Agreement or at the time of purchase. Unless your Membership Agreement says otherwise, fees are due in advance, are non-refundable, and do not include your travel, lodging, or personal expenses. You authorize us and our payment processors to charge your chosen payment method for fees you agree to, including recurring charges where applicable. We may suspend access for unpaid fees.

11. Communications

By using the Services or giving us your contact information, you agree that we may contact you by email, phone, and text message about your application, membership, events, and the Services, including through automated means where permitted. Message and data rates may apply, and message frequency varies. You can opt out of marketing messages at any time by using the unsubscribe link in an email or replying STOP to a text message. Consent to marketing texts is not a condition of membership.

12. Intellectual property

The Services, including the Elevate name and logos, website design, text, graphics, frameworks, curriculum, recordings, and resources, are owned by Elevate or its licensors and are protected by intellectual property laws. We grant you a limited, personal, non-transferable, revocable license to use the Services and materials for your own participation in Elevate. You may not copy, distribute, sell, or create derivative works from them without our written permission. If you send us feedback or suggestions, we may use them without any obligation to you.

13. Third-party services and links

The Services may include links to, or features provided by, third parties, such as video players, scheduling tools, and payment processors. We do not control and are not responsible for third-party websites, services, or content, and your use of them is subject to their own terms and policies.

14. Termination

We may suspend or end your access to the Services at any time, with or without notice, including if you violate these Terms, a Membership Agreement, or the confidentiality expectations of the group. You may stop using the Services at any time, subject to any Membership Agreement. Sections that by their nature should survive termination will survive, including sections 5, 6, 8, 9, 12, and 15 through 22.

15. Disclaimers

The Services are provided "as is" and "as available," without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the Services will be uninterrupted, secure, or error-free, or that any content, including content from members or facilitators, is accurate or reliable.

16. Limitation of liability

To the fullest extent permitted by law, Elevate and its owners, members, managers, employees, facilitators, and agents will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, business, data, or goodwill, arising out of or related to the Services or these Terms, even if advised of the possibility of such damages. Our total liability for all claims arising out of or related to the Services or these Terms will not exceed the greater of (a) the amounts you paid to Elevate in the twelve months before the event giving rise to the claim, or (b) one hundred U.S. dollars ($100).

Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

17. Indemnification

You agree to defend, indemnify, and hold harmless Elevate and its owners, members, managers, employees, facilitators, and agents from any claims, losses, liabilities, damages, costs, and expenses, including reasonable attorneys' fees, arising out of your use of the Services, your Member Content, your conduct at meetings or events, your breach of these Terms, or your violation of any law or the rights of any third party.

18. Governing law

These Terms are governed by the laws of the State of Florida, without regard to its conflict of laws rules, and by the Federal Arbitration Act where it applies.

19. Informal resolution

If you have a dispute with us, please first contact us at support@theelevatemastermind.com and give us at least 30 days to try to resolve it informally before starting a formal proceeding.

20. Arbitration and class action waiver

Any dispute, claim, or controversy arising out of or relating to these Terms or the Services that is not resolved informally will be resolved by binding individual arbitration administered by the American Arbitration Association under its applicable rules, rather than in court, except that either party may bring an individual claim in small claims court or seek injunctive relief in court to protect intellectual property or confidential information. You and Elevate each waive the right to a jury trial and to participate in a class action, class arbitration, or other representative proceeding. The arbitrator may award relief only on an individual basis. You may opt out of this arbitration agreement by emailing us within 30 days after you first accept these Terms, stating your name and that you opt out. If this section is found unenforceable, disputes will be resolved exclusively in the state or federal courts located in the State of Florida, and you consent to their jurisdiction.

21. Changes to these Terms

We may update these Terms from time to time. When we do, we will change the effective date above, and where the changes are significant we will provide additional notice, such as by email or a notice on the website. Your continued use of the Services after an update means you accept the updated Terms.

22. General

These Terms, together with our Privacy Policy and any Membership Agreement, are the entire agreement between you and Elevate about the Services. If any provision is found unenforceable, the rest will remain in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets. We are not liable for delays or failures caused by events beyond our reasonable control. Headings are for convenience only.

23. Contact us

Elevate Media, LLC
Email: support@theelevatemastermind.com